Privacy Policy

1. Information We Collect

Non-Registered Users: For free daily readings, we do not collect or log personal data. We may collect non-personal data such as IP address, device type, question asked, and navigation information to prevent abuse (for example, enforcing one reading per day).

Registered Users (With or Without Subscription): Login information (such as email and password), questions asked, reading results, navigation data, device type, and IP address for anti-spam measures and site improvement.

Subscription Data: Payment details are handled by our third-party payment processors. We do not store payment card information.

Cookies and Similar Technologies: See our Cookie Policy for details.

We do not collect sensitive personal data (such as race, religion, or health) unless voluntarily provided in user questions, which are treated with the same protections.

2. How We Use Your Information

To provide and maintain the Site, including delivering readings and enabling history viewing.

For registered users: To store questions and readings so they remain accessible over time.

For internal analysis and modeling to improve content and services, using aggregated trends.

To prevent abuse, such as enforcing IP-based limits on daily readings (subscriptions remove this restriction).

To communicate service-related updates, where you have opted in.

We do not share, sell, or rent your personal data to third parties for marketing or any other purposes.

3. Data Retention

Reading history is retained indefinitely for your access, even after subscription cancellation, although premium features will end.

Navigation and IP data is retained only as needed for security purposes, and site improvements typically held up to 24 months.

You may request deletion of your account and associated data at any time, subject to legal obligations.

4. Data Sharing and Disclosure

We do not share your personal data with third parties, except where required to operate the Site or comply with the law. This includes service providers such as hosting or analytics partners, all of whom are bound by confidentiality obligations.

We may also disclose data if required by law, including in response to court orders. We do not sell your data.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data, object to processing, request restriction, request data portability, and withdraw consent where applicable.

To exercise these rights, contact us using the details below. We respond within one month.

6. Security

We use reasonable technical and organisational measures, including encryption and access controls, to protect your data. However, no system can be guaranteed to be fully secure. We do not store your plain text passwords.

7. Children's Privacy

The Site is not intended for people under 18 years of age. We do not knowingly collect personal data from children.

8. International Transfers

Data is mainly stored on servers located in the UK or EU. If data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

For questions or concerns regarding privacy, contact us at [email protected].